Return Policy

Last updated May 31, 2019

We hope you love your purchase from MARIAS home, but we understand that returns happen and your satisfaction is important to us. We do our best to keep products and quantities on our website, however, due to the imperfections of technology, at times items that are currently unavailable might appear on our site. Should you try to purchase something and we cannot fulfill your order we will contact you within 48 hours and provide a full refund. 

RETURN & EXCHANGE POLICY:

  • You may return or exchange eligible purchases within 14 days of receipt of delivery for a refund or exchange.

  • Customers are responsible for costs related to shipping returns or exchanges.

  • Refunds will be credited to the same card that was used for purchase.

 

RETURN ELIGIBILITY:

  • MARAIS home will only accept unused merchandise in its original packaging. We cannot accept any products that are returned damaged, used, or soiled. Upon return, your item will be inspected, and a refund will be issued for products that meet these expectations.

  • Products that cannot be returned are: special orders, sale items, and "non-returnable" items - please see product details before purchase.

RETURN PROCESS:

  • Before returning items, please fill out a RETURN FORM. You will receive a response within 24-48 hours with instructions on how to return your item if your item is eligible for return.

  • If your item arrives damaged, you must keep the original shipping box and contact us immediately by email at orders@maraishome.com or by calling us at 646-454-5554.

© 2019 by MARAIS HOME LLC. 

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